Terms of Service - Prime Academic Hub

Terms of Service

Effective Date: 2025-09-03

Version: 1.0

Welcome to our academic support platform. These Terms of Service (“Terms”) govern your access to and use of our website, services, and tools. By using our platform, you agree to abide by these Terms and any policies referenced herein.

1. Eligibility & Account Responsibility

  • You must be at least 18 years old or have legal guardian consent.
  • You are responsible for your account credentials and activity.

2. Use of Services

  • Services must be used ethically and in line with institutional guidelines.
  • Plagiarism or misuse of materials is prohibited.

3. Payments & Refunds

  • Secure payment processing with transparent pricing.
  • Refunds handled per our Refund Policy within 7 days of delivery.

4. Privacy & Data Use

  • Data practices governed by our Privacy Policy.
  • You may request data deletion or correction.

5. Intellectual Property

  • Delivered content is licensed to the user.
  • Platform code and design remain proprietary.

6. Prohibited Conduct

  • No unlawful, abusive, or exploitative behavior.
  • No reverse-engineering or platform misuse.

7. Dispute Resolution

  • We encourage informal resolution before legal action.
  • Jurisdiction: Nairobi, Kenya.

8. Changes to Terms

  • We may update these Terms and notify users of changes.

9. Contact Us

Reach out to our support team or Data Protection Officer at [Insert Contact Info].